Inbound Patient Account Services Specialist

Clinical Careers Page(1 month ago)

RemoteFull TimeJunior$34,000 - $68,300Patient Account Services

About this role

An Inbound Patient Account Services Specialist at CVS Health advocates for patients by guiding them through billing and reimbursement processes and simplifying their health journey. The role focuses on delivering compassionate, high-quality customer support to ensure timely resolution of patient account issues and positive patient experiences.

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Required Skills

Customer Service
Healthcare Billing
Reimbursement
Collections
Microsoft Office
Data Entry
Communication
Empathy
Call Center

Qualifications

High School Diploma
GED

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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