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Inbound Sales Representative Associate-Voice at Accenture - ApplyBlast

Inbound Sales Representative Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Mumbai, India

Hybrid

Full Time

Junior

0 applicants

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About this role

An Inbound Sales Representative Associate at Accenture resolves customer and employee queries, manages escalations, and provides resolutions within defined Service Level Agreements (SLAs). The role involves handling a blended volume of calls, emails, and chats to deliver personalized interactions for clients in the US region while adhering to Next Generation Customer Operations standards.

Responsibilities

Resolve customer and employee queries and handle escalations
Deliver personalized interactions via calls, emails, and chat
Maintain resolutions within established Service Level Agreements
Communicate effectively with clients in the US time zone
Adhere to structured customer operations processes

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.