ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Inbound Sales Representative Associate-Voice at Accenture - ApplyBlast

Inbound Sales Representative Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Mumbai, India

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

An Inbound Sales Representative Associate joins Accenture's HR Contact Center to manage and resolve customer and employee queries across calls, emails, and chats. The role focuses on handling escalations, ensuring SLA compliance, and delivering personalized interactions primarily for US clients during night shifts.

Responsibilities

Resolve routine customer and employee queries via phone, email, and chat
Manage and escalate dissatisfied customer complaints to ensure resolution
Maintain accurate records and compliance within defined service level agreements
Handle high-volume interactions with a focus on personalized service delivery
Adapt to rotational night shift schedules to support US region clients

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.