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Inbound Sales Representative Associate-Voice at Accenture - ApplyBlast

Inbound Sales Representative Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Mumbai, India

Hybrid

Full Time

Junior

0 applicants

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About this role

An Inbound Sales Representative Associate at Accenture will resolve customer and employee queries, manage escalations, and deliver support via phone, email, and chat. The role requires strong communication skills, critical thinking, and the ability to work within structured processes during US-region night shifts.

Responsibilities

Answer inbound calls from customers and employees
Resolve escalations and handle customer complaints
Manage mixed communication channels including email and chat
Follow precedent guidelines to solve routine problems
Work flexible night shift hours for US coverage

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.