ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Inbound Sales Representative Associate-Voice at Accenture - ApplyBlast

Inbound Sales Representative Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Mumbai, India

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

An Inbound Sales Representative Associate at Accenture will support the HR Contact Center by resolving customer and internal employee queries, handling escalations, and managing complaints within Service Level Agreements. The role involves seamless personalized interactions across calls, emails, and chats while requiring strong problem-solving abilities and night shift availability for the US region. Candidates will operate within a structured framework to enhance both employee and customer experiences through optimized support processes.

Responsibilities

Manage customer and employee inquiries across multiple communication channels
Handle escalations and complaints while meeting strict Service Level Agreements
Deliver personalized support resolutions for US region clients during night shifts
Maintain accurate records of interaction outcomes within the contact center system
Adapt to rotational shift schedules to ensure 24/7 coverage for client needs

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.