Inbound/Outbound Queue Associate
Clinical Careers Page(1 month ago)
About this role
A Care Coordination team member at CVS Health supporting the delivery of accessible healthcare services through member and provider interactions and clinical information management. The position operates in a clinical/call center environment and contributes to improving the patient experience within the organization. This is a full-time, hourly position with standard weekly hours.
Required Skills
- Member Calls
- Data Entry
- Clinical Communication
- Problem Solving
- Decision Making
- Call Center
- Patient Coordination
- Medical Records
Qualifications
- High School Diploma or GED
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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