Member Services Representative 1, Regional Office
Blue Cross Blue Shield of Wyoming(1 month ago)
About this role
Blue Cross Blue Shield Wyoming is hiring a Member Services Representative to support members, providers, and the general public as part of its Member Services Team. The role is based in Wyoming and is positioned as a key front-line "brand ambassador" for the organization’s local health insurance experience. The position is centered on delivering a best-in-class customer experience within a professional call center environment across multiple locations statewide.
Required Skills
- Customer Service
- Call Center Support
- Inbound Calls
- Issue Resolution
- Member Support
- Provider Support
- Data Entry
- Multi-System Navigation
- Research
- Escalation Handling
+2 more
Qualifications
- High School Diploma or Equivalent
About Blue Cross Blue Shield of Wyoming
bcbswy.comBCBSWY offers individual, family, Medicare and group health plans with access to an unbeatable provider network. Find a plan, compare benefits, and more.
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