Incident Manager Team Leader (x/f/m)
Doctolib(19 days ago)
About this role
As an Incident Management Team Leader at Doctolib, you will enhance the daily operations of care teams and patients by ensuring the reliability and operational excellence of the platform. The role involves managing and developing a team focused on incident and problem management, collaborating with engineering and business teams to improve reliability and overall operations.
Required Skills
- Incident Management
- Team Leadership
- Operational Excellence
- Reliability Improvements
About Doctolib
doctolib.comDoctolib is a European health tech company that connects patients with healthcare professionals through online appointment booking and teleconsultation services. It also provides practice and clinic management software—scheduling, patient reminders, secure video consultations, and integrations with existing clinical systems—to streamline administrative workflows. Widely used in markets such as France and Germany, Doctolib serves millions of patients and thousands of providers. Organizations adopt it to improve patient access, reduce no-shows, and gain operational insights.
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