Incident Manager
Acquire(1 month ago)
About this role
An ICT Incident Manager at an award-winning global outsourcer based in Ortigas, Pasig City, oversees the incident and problem management function for the site. The role supports continuity of technical, workplace, and information security operations while ensuring compliance with company policies and collaboration across cross-functional teams.
Required Skills
- Incident Management
- Problem Management
- Root Cause Analysis
- ITIL Framework
- Incident Response
- Information Security
- Stakeholder Communication
- Team Leadership
- Incident Reporting
- Shift Work
+2 more
About Acquire
acquire.aiAcquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
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