Lead IT Service Manager (Incident Management)
Clarivate
About this role
A lead Incident and Problem Management role owning critical ITSM processes across a global enterprise. The position focuses on driving operational excellence, ensuring service continuity, and shaping best practices across 24×7 IT operations. The role involves leadership, mentoring, and collaboration with cross-functional teams to minimize disruptions and improve resilience.
Skills
Qualifications
About Clarivate
clarivate.comClarivate aims to fuel the world's greatest breakthroughs through enriched data, insights, analytics, workflow solutions and expert services. Find out more.
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About Clarivate
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Clarivate.
Salary
$109k – $147k
per year