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Incident Manager at Databricks - ApplyBlast

Incident Manager

Databricks

3 months ago

4.1 on Glassdoor

Remote

Full Time

Senior

10 applicants

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About this role

An Incident Manager at Databricks leads critical production incidents as both commander and reliability engineer, orchestrating multi-team responses and ensuring clear communication across customers and executives. The role involves driving technical root cause analysis, managing communications during outages, and mentoring peers to enhance incident response capabilities.

Responsibilities

Lead critical production incidents and coordinate multi-disciplinary response efforts
Drive technical root cause analysis and implement reliability improvements
Own communications with internal stakeholders and customers during incidents
Mentor peers in incident communication and technical response disciplines
Develop and maintain incident playbooks and communication templates

Skills

Qualifications

BS or Master's in Computer Science or Computer Engineering

About Databricks

databricks.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2013

View Profile

Databricks is a unified Data Intelligence Platform that helps organizations build, deploy, and manage data, analytics, and AI at scale. Built on Apache Spark and Delta Lake, it provides a “lakehouse” architecture that combines data engineering, ETL, data warehousing, streaming, and machine learning (including MLflow and feature store) in a single managed service. The platform includes collaborative notebooks, scalable compute across major clouds, and built‑in governance, security, and performance optimizations. Enterprises use Databricks to simplify data pipelines, accelerate model development with a data‑centric approach, and operationalize analytics and AI.