Incident Problem Manager
NCR Atleos(2 months ago)
About this role
As the Incident / Problem Manager, you will oversee all aspects of the Major Incident / Problem Management process, ensuring timely escalations to technical teams and coordinating with support resources to minimize business impact. The role focuses on driving continuous improvement activities, reducing incident counts, and acting as an escalation point for leadership and business partners.
Required Skills
- Incident Management
- Problem Management
- ITIL
- Communication
- Team Collaboration
Qualifications
- Graduate Degree Holder or Equivalent
About NCR Atleos
ncratleos.comDelivering exceptional ATM & ITM solutions, NCR Atleos empowers financial institutions & retailers to expand access & optimize branch operations.
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