Information-Referral Counselor (Full Time @ Mercy Virtual Care Center)
Mercy(2 months ago)
About this role
The Information Referral Counselor at Mercy Virtual Care Center provides behavioral health services to callers to facilitate their entry into Mercy Health Care. The role supports callers by supplying information and referrals consistent with Mercy's mission, values, and professional ethics.
Required Skills
- Behavioral Health
- Phone Skills
- Communication
- Listening
- Resource Navigation
- Insurance Knowledge
- Referral Coordination
- Program Knowledge
- Caller Support
Qualifications
- Bachelor's in Social Work
- Bachelor's in Counseling
About Mercy
mercy.netMercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
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