Referral & Resource Specialist
Elevance Health(1 month ago)
About this role
Referral & Resource Specialist supporting the Massachusetts Behavioral Health Helpline as part of Carelon/Elevance Health. The role is primarily virtual with required in-person training and works within a 24/7 nationwide helpline network. The position supports individuals navigating behavioral health services and connects callers to appropriate resources and follow-up supports.
Required Skills
- Crisis Intervention
- Safety Screening
- Risk Assessment
- Documentation
- Case Coordination
- HIPAA Compliance
- Telephony
- Call Center
Qualifications
- HS Diploma or Equivalent
- BS/BA Preferred in Mental Health or Human Services
About Elevance Health
elevancehealth.comElevance Health, formerly Anthem, Inc., serves people across their entire health journey taking an integrated whole-health approach.
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