Jacksons Companies
The Information Technology Tier 1 Support role focuses on diagnosing, troubleshooting, and routing issues for c-store and corporate customers. This position involves handling incoming calls and tickets for IT and Facilities departments, providing customer service, and resolving hardware, software, and equipment problems. The role requires strong communication skills, multitasking abilities, and proficiency in Windows operating systems.
Jacksons Companies is a family-owned enterprise headquartered in Meridian, Idaho, and the parent of several subsidiaries including Jacksons Food Stores, Jackson Energy Logistics, and Capitol Distributing. The company operates a best-in-class convenience store network, fuel transport delivering to over 1,000 locations across nine western states, and warehouse/distribution operations. Jacksons emphasizes career growth across its retail stores, logistics, warehouse, and corporate support functions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jacksons Companies.
29% below the average for this role