Infrastructure Technology - Customer Support Engineer

Accenture Federal Services(1 month ago)

OnsiteFull TimeJunior$44,478 - $60,230 (estimated)Information Technology

About this role

An IT Support Specialist at Accenture provides operational IT support for the company's technology environment, focusing on managing IT assets and supporting service continuity. The role supports incident handling and asset database maintenance within a shift-based operations model to help internal users stay productive.

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Required Skills

Asset Management
Desktop Troubleshooting
Server Hardware
IP Telephony
Network Troubleshooting
LAN/WAN
Problem Solving
Customer Service
Call Logging
ServiceNow

+6 more

Qualifications

Diploma in Information Technology
Diploma in Computer Science
Diploma in Electronics & Computer Science
Equivalent Degree

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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