About this role
The Injury Adjuster - FPI at USAA handles non-attorney soft tissue bodily injury and PIP/MP medical claims, confirming coverage, determining liability, and adjudicating claims in compliance with state laws. The role focuses on delivering high-quality member service through proactive communication and empathy while supporting timely claims resolution.
Required Skills
- Coverage Evaluation
- Liability Determination
- Claim Investigation
- Negotiation
- Adjudication
- Communication
- Conflict Resolution
- Loss Reserving
- Vendor Management
- Catastrophe Response
Qualifications
- High School Diploma
- General Equivalency Diploma (GED)
- Insurance Adjuster License
- Bachelor's Degree (Preferred)
About USAA
usaajobs.comAt USAA, we know the best way to serve our members is by building the best team. Learn more about careers at USAA and view available jobs here.
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