InP - Customer Service Associate II-Consumer
FIS
About this role
A Consumer Customer Service Associate at FIS serves as a frontline contact for inbound consumer inquiries about FIS products and services. The role supports customers via phone, email, and instant message, working in a developing support capacity within a call center environment under close to general supervision. The position focuses on maintaining customer satisfaction while learning and escalating complex issues as needed.
Skills
Qualifications
About FIS
fisglobal.comFIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Recent company news
Business WireFIS to Present at Upcoming Conference
1 day ago
GuruFocusFIS CEO Purchases $1 Million in Company Stock
1 day ago
Stock TitanNew Japanese credit loss rules push Mizuho to FIS software
1 day ago
Payments DiveFIS caters to banks’ AI appetite
2 weeks ago
MorningstarFIS Is Transitioning Into a Cash Cow Business
1 week ago
About FIS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for FIS.
Salary
$69k – $93k
per year