Consumer Eperience represenitive
La-Z-Boy(1 month ago)
About this role
A Customer Service Representative at La-Z-Boy responds to general and routine customer inquiries about products and services and acts as a customer liaison throughout the service process. The role delivers courteous, timely support via phone and email, tracks orders and case resolutions, and escalates issues when needed. The position operates under direct and indirect supervision and focuses on resolving customer concerns within established guidelines.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Verbal Communication
- Written Communication
- Conflict Resolution
- Multitasking
- Microsoft Office
- Data Entry
- Payment Processing
+2 more
Qualifications
- High School Diploma
- GED
About La-Z-Boy
la-z-boy.comTransform your living room and bedroom with La-Z-Boy's comfortable home furniture. Shop for sofas, couches, recliners, chairs, tables, mattress in a box, and more today.
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