Inside Sales Representative - Outbound

The Inside Sales Representative is a frontline customer-engagement role responsible for converting marketing-generated interest into qualified, scheduled appointments for Great Day Improvements. The role creates the critical connection between lead generation and the field sales experience by responding to prospective customers, understanding their project needs, building confidence in the brand, and guiding them to the appropriate next step. Inside Sales Representatives operate within a performance-driven environment, balancing speed, productivity, appointment quality, and customer experience while accurately using CRM, dialer, and scheduling tools.