Instructional Design Lead

Files.com(1 month ago)

Austin, TXOnsiteFull TimeSenior$95,000 - $175,000Learning & Development

About this role

The Instructional Design Lead at Files.com will transform deep internal reference material into structured, role-based training and assessment systems that accelerate onboarding and improve employee performance. The role focuses on building measurable curricula, practical evaluations, and scalable production pipelines that use AI-assisted drafting alongside rigorous human review. This onsite position in downtown Austin is core to the company’s ability to scale operationally and maintain high training quality.

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Required Skills

Instructional Design
Curriculum Design
Assessment Design
Content Conversion
AI Integration
Learning Analytics
Quality Control
Project Management
Onboarding

About Files.com

files.com

Files.com is a cloud-native platform for next‑generation managed file transfer (MFT), SFTP, and secure file sharing. It helps organizations orchestrate mission‑critical file flows—automating transfers, routing, and workflows across any cloud, partner, or endpoint. The service emphasizes security, visibility, and compliance while offering integrations and APIs for developers and enterprise systems. Files.com positions itself as a modern replacement for legacy MFT solutions, built for scalability and future interoperability.