Files.com
The Instructional Design Lead at Files.com will transform deep internal reference material into structured, role-based training and assessment systems that accelerate onboarding and improve employee performance. The role focuses on building measurable curricula, practical evaluations, and scalable production pipelines that use AI-assisted drafting alongside rigorous human review. This onsite position in downtown Austin is core to the company’s ability to scale operationally and maintain high training quality.
Headquarters
Scottsdale, Arizona, United States
Company Size
51-200 employees
Founded
2008
Files.com is a cloud-native platform for next‑generation managed file transfer (MFT), SFTP, and secure file sharing. It helps organizations orchestrate mission‑critical file flows—automating transfers, routing, and workflows across any cloud, partner, or endpoint. The service emphasizes security, visibility, and compliance while offering integrations and APIs for developers and enterprise systems. Files.com positions itself as a modern replacement for legacy MFT solutions, built for scalability and future interoperability.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Files.com.
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