Insurance Customer Service Agent (Night Shift)
WNS Global Services
About this role
This role involves handling inbound calls from customers and agents to resolve queries related to insurance policies, providing excellent customer service, and supporting online billing and agency portals. It requires strong communication and multitasking skills, along with experience in a contact center environment within the financial or insurance sectors.
Skills
Qualifications
About WNS Global Services
wns.comWNS is a global, digital-led business transformation and BPM provider that helps enterprises "Outsmart the Future" through analytics, automation, and technology-enabled solutions. It delivers end-to-end business process outsourcing, industry-specific consulting and digital services across functions such as finance & accounting, customer care, insurance, healthcare, travel and more. Combining domain expertise with data analytics, AI and process automation, WNS focuses on improving operational efficiency, customer experience and sustainable growth for multinational clients.
About WNS Global Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for WNS Global Services.
Salary
$25k – $35k
per year
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