Insurance Customer Service Representative III (Licensed)

Entrata(3 days ago)

RemoteFull TimeSenior$58,000 - $70,000Customer Service

About this role

Entrata's Homebody (Insurance) CSR III is a licensed professional specializing in insurance policy servicing, handling escalated customer requests involving coverage, renewals, and compliance. The role involves supporting team members, cross-selling, and policy improvements, contributing to a customer-centric insurance service team.

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Required Skills

Customer Service
Policy Servicing
Insurance
Compliance
Zendesk
Communication
Problem Solving
Insurance Licensing
Policy Management
Cross-Selling

Qualifications

Resident Property & Casualty Insurance Producer License

About Entrata

entrata.com

Entrata is a web-based property management software platform that centralizes property data and automates workflows for multifamily and rental property owners, managers, and teams. Its suite includes leasing and resident portals, accounting and budgeting, facilities and utility management, payment processing, marketing/CRM, and analytics/BI, plus AI and automation features. Entrata emphasizes an integrated ecosystem and marketplace of connected services to streamline operations and improve resident experience. The company offers demos and sales support for organizations seeking an end-to-end property management solution.

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