Intake & Authorization Coordinator
Otterbein SeniorLife(1 month ago)
About this role
The Intake & Authorization Coordinator supports Otterbein’s home health and hospice services by managing intake calls, referrals, and admission processes to ensure prompt patient starts of care. The role also handles insurance authorizations, payer verification, and document management while maintaining confidentiality and regulatory compliance. The position contributes to a positive patient experience and aligns work with Otterbein SeniorLife’s mission and values.
Required Skills
- Intake Calls
- Referral Coordination
- Insurance Authorization
- Admission Processing
- EMR Entry
- Document Management
- Payment Collection
- MSP Management
- Payer Verification
- Physician Orders
+4 more
Qualifications
- Associate's Degree
- Valid Driver's License
About Otterbein SeniorLife
otterbein.orgOtterbein SeniorLife is a senior living organization serving Ohio and Indiana that operates continuing care retirement communities (CCRCs) and provides a full continuum of services — modern independent living homes, assisted living, at‑home care, hospice, and more. The organization emphasizes choice and personalized, person‑centered care across living and care settings to help older adults maintain independence and quality of life. Guided by the motto "Where the Spirit Has No Age," Otterbein focuses on modern campuses and supportive services tailored to residents' changing needs.
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