Intake & Authorization Coordinator
Otterbein SeniorLife(4 days ago)
About this role
The Intake & Authorization Coordinator role supports Otterbein's home health and hospice ministries by handling intake calls, referral coordination, insurance authorizations, and admission processes. The position focuses on ensuring efficient patient onboarding and maintaining compliant documentation while providing excellent customer service. It plays a vital part in delivering person-centered care aligned with Otterbein's mission and values.
Required Skills
- EMR
- Documentation
- Communication
- Coordination
- Customer Service
- Insurance
- Compliance
- Healthcare Systems
- Medical Records
- Patient Care
About Otterbein SeniorLife
otterbein.orgOtterbein SeniorLife is a senior living organization serving Ohio and Indiana that operates continuing care retirement communities (CCRCs) and provides a full continuum of services — modern independent living homes, assisted living, at‑home care, hospice, and more. The organization emphasizes choice and personalized, person‑centered care across living and care settings to help older adults maintain independence and quality of life. Guided by the motto "Where the Spirit Has No Age," Otterbein focuses on modern campuses and supportive services tailored to residents' changing needs.
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