Intake Case Worker

The Intake Case Worker at The Salvation Army's ACT Central Intake Service delivers trauma-informed intake, assessment, and short-term case coordination to individuals and families facing hardship, housing instability, or complex needs. The role involves conducting holistic assessments, providing brief interventions, and collaborating with local service providers to ensure culturally safe and effective responses. This position operates within a triage framework and requires strong communication and case management skills to support vulnerable clients.