Intake Specialist
Rhode Island Hospital(3 months ago)
About this role
The Intake Specialist handles incoming calls to Gateway Healthcare’s intake line to collect screening information, verify pay-source and insurance coverage, and direct callers to the appropriate level of behavioral health care. The role ensures accurate and timely documentation in the electronic medical record and supports scheduling and coordination with PES clinicians. This position is part of Brown University Health and models organizational values of compassion, accountability, respect, and excellence.
Required Skills
- Insurance Verification
- Call Triage
- EMR
- Scheduling
- Customer Service
- Bilingual Spanish
- CPR
- First Aid
- Documentation
- Communication
Qualifications
- High School Diploma (GED)
- Valid Driver's License
- CPR Certification
- First Aid Certification
About Rhode Island Hospital
lifespan.orgLifespan is now Brown University Health. Our name may have changed, but our commitment to the highest-quality patient care has not.
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