Intake/Access Worker

The Intake/Access Worker serves as the primary point of contact for various social work programs, gathering critical information from clients and referring agencies to determine appropriate departmental actions. This role involves conducting thorough interviews, documenting reports in databases, and providing information and referrals for mental health, substance use, and adult protection services. The position requires strong customer service skills, the ability to manage stressful situations, and collaboration within a multi-disciplinary team.