Integrated Absence Manager

The Integrated Absence Manager manages a caseload of concurrent absence cases, including paid/unpaid leave and Short-Term disability plans, by conducting thorough investigations and determining eligibility. This role involves collaborating with customers, healthcare providers, and clients to ensure timely administration and payments while supporting return-to-work initiatives. The position requires integrating knowledge of medical conditions, customer contracts, and corporate compliance to execute New York Life Group Benefit Solutions' promise.