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Integration Support Engineer at Podium - ApplyBlast

Integration Support Engineer

Podium

8 days ago

3.8 on Glassdoor

Lehi, Utah, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Integration Support Engineer plays a critical role in troubleshooting and resolving complex integration issues between Podium and client systems, ensuring customers derive immediate value from the platform. This position requires expertise in Podium's public APIs, SFTP, and various technical tools to maintain high-quality documentation and communicate effectively with clients and internal teams. The role focuses on maintaining seamless connections with customer management or order management systems to support long-term business success.

Responsibilities

Troubleshoot and resolve challenging integration issues for clients
Maintain high-quality troubleshooting documentation for supported integrations
Serve as an integrations expert and share customer needs to improve workflows

Skills

About Podium

podium.com

Headquarters

Lehi, Utah, United States

Company Size

1001-5000 employees

Founded

2014

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Podium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.