IXL Learning

Integration Support Specialist

IXL Learning(9 days ago)

Raleigh, NCOnsiteFull TimeMedior$60,000 - $75,000Customer Support/Account Services
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About this role

A Customer Support Specialist at IXL Learning provides technical and account support to educational customers, ensuring successful integration and adoption of IXL's digital learning products. The role involves troubleshooting and improving customer experiences while collaborating with various teams to enhance product offerings.

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Required Skills

  • API
  • Troubleshooting
  • Customer Service
  • Integration
  • Education Technology
  • SQL
  • Communication
  • Problem Solving
  • Technical Support
  • Data Analysis

Qualifications

  • BA/BS in a technical discipline
IXL Learning

About IXL Learning

ixl.com

IXL Learning is a subscription-based K–12 personalized learning platform that delivers practice and instruction across math, language arts, science, social studies, and Spanish. Used by over 17 million students, IXL offers adaptive practice in more than 17,000 topics with interactive questions, awards, and certificates to motivate mastery. The platform also provides teachers and schools with assignment, tracking, and analytics tools to monitor progress and differentiate instruction.

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