ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Intermediate Customer Care Representative - Claims at Transamerica - ApplyBlast

Intermediate Customer Care Representative - Claims

Transamerica

4 months ago

3.5 on Glassdoor

Remote

Full Time

Junior

4 applicants

View Job Listing

Apply to 100+ jobs

About this role

As the voice of Transamerica, this role serves as the primary point of contact for customers regarding retirement, life insurance, and annuity investment products. Responsibilities include providing accurate information, identifying customer needs, and coordinating with cross-functional teams to resolve inquiries within a customer service environment.

Responsibilities

Answer incoming calls regarding retirement and insurance products accurately
Identify customer needs and deliver personalized service solutions
Research information across multiple internal systems and technologies
Coordinate with cross-functional departments to resolve complex issues
Document customer inquiries and follow up on outstanding items promptly

Skills

Qualifications

Associate's degree in business related field3 years customer service or call center experience1 year financial services industry experience

About Transamerica

transamerica.com

Headquarters

Baltimore, Maryland, United States

Company Size

5001-10000 employees

Founded

1904

View Profile

Let Transamerica help you live your best life and build financial security. Explore our customizable life insurance, retirement, and investment solutions.