Total ETO
Total ETO is seeking an Intermediate Customer Success Manager to ensure customers realize value from their engineer-to-order ERP software throughout their lifecycle. This role involves managing account portfolios, driving product adoption, and acting as a trusted advisor to stakeholders across operations, engineering, and finance. The candidate will focus on retention, expansion, and facilitating strategic discussions to align the software with business processes.
Total ETO provides ERP software purpose-built for Engineer‑to‑Order manufacturers and custom machine builders. It centralizes quoting, estimating, engineering BOMs, change control, production scheduling and job costing to manage complex, highly configurable projects. The platform integrates with popular CAD and accounting packages to streamline data flow from design through finance and the shop floor. Total ETO is designed to improve estimating accuracy, traceability, and on‑time delivery for custom equipment makers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Total ETO.
9% below the average for this role