International Case Coordinator

The International Case Coordinator is a senior-level customer service leader responsible for overseeing and executing all aspects of air medical case management for international and travel-related transports. This role serves as the primary liaison between the company, patients, international hospital case managers, travel insurance carriers, and internal operational teams to ensure seamless, compliant, and customer-focused patient transports across borders. The Coordinator plays a critical role in mission oversight, relationship development, and driving growth by delivering exceptional service and strengthening referral partnerships.