Royal Caribbean Group
The International Guest Claims Handler investigates, evaluates, and manages personal injury, illness, and other guest claims across Royal Caribbean Group's global markets. This role oversees the entire claims lifecycle, including liability assessment, reserve setting, settlement negotiations, and litigation support across multiple international jurisdictions. The position requires close collaboration with external counsel, insurers, and internal stakeholders to mitigate risk and achieve commercially appropriate outcomes.
Royal Caribbean Group is a global cruise vacation company that owns and operates leading brands — including Royal Caribbean International, Celebrity Cruises, and Silversea — serving contemporary, family, premium, luxury and expedition markets. It provides innovative ships, private destinations (such as branded beach clubs), and integrated onboard and shore experiences designed to deliver memorable vacations worldwide. With a sustainability history spanning more than 30 years, its SEA the Future program focuses on environmental stewardship, community engagement and innovation to reduce impacts and support long‑term growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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