Investor Experience Specialist
StartEngine(5 years ago)
About this role
StartEngine is hiring a remote investor support professional to help retail investors feel confident as they navigate alternative investing on the StartEngine platform. The role centers on delivering an excellent customer experience for a fast-growing fintech company focused on democratizing access to capital. You’ll be part of a fully remote team with benefits like equity, flexible hours, and unlimited PTO.
Required Skills
- Customer Service
- Investor Support
- Live Chat Support
- Email Support
- Inbound Support
- Account Support
- Finance Knowledge
- Problem Solving
- Empathy
- Communication
About StartEngine
startengine.comOwners is a digital-first platform serving homeowners and property owners with tools to protect, manage, and get the most from their assets. The company offers online insurance quotes and policy management, claims assistance, and property resources alongside portals and integrations for agents and partners. Focusing on a simple, secure web experience and responsive support, Owners aims to streamline buying coverage and managing policies for individuals and broker partners.
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