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I&P Global Network Song Practice - Consumer Lifecycle Engagement Workstream Owner at Accenture - ApplyBlast

I&P Global Network Song Practice - Consumer Lifecycle Engagement Workstream Owner

Accenture

1 month ago

3.9 on Glassdoor

Bengaluru, Karnataka, India

Onsite

Full Time

Senior

0 applicants

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About this role

This role involves owning the Consumer lifecycle engagement workstream for a telco NBA-CVM programme, focusing on prepaid and consumer postpaid bases. The position requires leading a team of consultants, managing client relationships, and driving commercial outcomes through segmented, decisioning-driven lifecycle interventions. Key responsibilities include shaping Generative AI use cases, designing Next Best Action strategies, and optimizing omnichannel consumer journeys to improve revenue and retention.

Responsibilities

Shape Generative AI use cases across the campaign lifecycle
Design Next Best Action strategies and omnichannel consumer journeys
Lead a team of consultants and manage workstream delivery

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.