IPO QA Manager

The IPO QA Manager builds and oversees the quality governance framework for the Intellectual Property Operations team, leading QA specialists to ensure accurate and compliant decision-making across seller gating, counterfeit detection, and appeal reviews. This role acts as the second line of defense, maintaining high standards of integrity to protect customers and brand owners on the platform. The position involves developing quality strategies, conducting process audits, and providing data-driven insights to enhance operational excellence.