Issue Resolution Specialist/Account Coordinator

Seneca Holdings(7 days ago)

WashingtonOnsiteFull TimeSenior$114,949 - $155,639 (estimated)Health Informatics

About this role

The Issue Resolution and Account Coordinator at Great Hill Solutions supports the Defense Health Agency’s MHS GENESIS EHR program at assigned Defense Health Network hubs. The on-site role at Madigan Medical Center interfaces with DoD and contractor teams to ensure account provisioning, issue resolution, and operational continuity for the EHR environment.

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Required Skills

Issue Resolution
Account Coordination
EHR Support
Role Management
Ticketing
ServiceNow
Training Coordination
Troubleshooting
Stakeholder Liaison
Microsoft Office

Qualifications

Associate's Degree
Bachelor's Degree Preferred
DoD Public Trust

About Seneca Holdings

senecaholdings.com

Seneca Holdings is the investment arm focused on building a portfolio of profitable businesses that deliver long-term, sustained income and economic self-sufficiency to the Seneca Nation. Guided by the principle of "Investing for the Seventh Generation," it pursues stewardship and intergenerational wealth creation through strategic, diversified investments and business ownership. The firm aims to generate stable revenues and reinvest returns to support community priorities and lasting prosperity.