IT Administrator

The IT Administrator serves as the primary technical support contact for users, diagnosing and resolving hardware, software, and network issues while managing user accounts and permissions in Microsoft Active Directory and Microsoft 365. This role involves deploying and configuring operating systems and enterprise applications, executing routine maintenance, and ensuring service-level agreements are met through effective collaboration and documentation. The position requires a candidate with at least two years of helpdesk experience and strong problem-solving skills to maintain IT equipment and provide user training in a luxury hospitality environment.