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IT Coordinator at People Corporation - ApplyBlast

IT Coordinator

People Corporation

22 days ago

3.8 on Glassdoor

Toronto, Ontario, Canada

Onsite

Full Time

Junior

0 applicants

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About this role

The IT Coordinator assists customers and end-users with technical issues related to products, services, or software, ensuring customer satisfaction through prompt problem resolution and guidance. This role involves troubleshooting hardware, software, and network issues while maintaining accurate records of interactions and contributing to knowledge base articles. The position requires strong communication skills, technical expertise, and a customer-centric approach to deliver exceptional support.

Responsibilities

Respond to customer inquiries and resolve technical issues via phone, email, and chat
Analyze, diagnose, and troubleshoot hardware, software, and network problems
Document customer interactions and maintain accurate records of technical solutions

Skills

About People Corporation

peoplecorporation.com

Headquarters

Winnipeg, Manitoba, Canada

Company Size

1001-5000 employees

Founded

2007

View Profile

Helping Canadians reach their full potential by providing expert support in group benefits, health and wellness, disability management, wealth, and HR