IT Desktop Support - UK
Abnormal(8 days ago)
About this role
An IT Service Desk Engineer at Abnormal AI is part of the company's global IT function supporting employees across India, Japan, Australia, and Singapore. The role helps enable rapid company growth by ensuring employees have a seamless and productive technology experience in a fast-paced, hybrid environment.
Required Skills
- macOS
- Windows
- Endpoint Management
- Service Desk
- Ticketing
- Incident Management
- Onboarding
- Offboarding
- Okta
- Google Workspace
+8 more
Qualifications
- Bachelor's Degree in Computer Science or Information Technology
About Abnormal
abnormal.aiAbnormal AI is a cloud-native email security company that uses AI and behavioral analytics to prevent credential phishing, business email compromise (BEC), account takeover, and other sophisticated email attacks. Its platform protects cloud email environments (such as Microsoft 365 and Google Workspace) by modeling organization-specific identity, relationships, and communication patterns to detect anomalous or malicious messages. Abnormal provides automated detection, remediation, and investigation workflows to reduce risk and operational burden for security teams. Organizations choose it for contextual, identity-aware machine learning that aims to stop targeted attacks while minimizing false positives.
