MSC Cruises
The Digital CRM Platforms Performance Manager oversees the stability and performance of mission-critical enterprise CRM, CTI, and Customer Data products. This role involves managing service level agreements, driving continuous improvement frameworks, and collaborating with technical stakeholders to optimize platform reliability and scalability. The position requires troubleshooting critical production issues and promoting the automation of operational processes to enhance service delivery.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSC Cruises.