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© All Rights Reserved. ApplyBlast.com
MSC Cruises
The CTI Technical Specialist provides hands-on first- and second-level support for Computer Telephony Integration services, with a particular focus on Genesys Cloud. The role supports approximately 20 markets across EMEA, APAC, and North America while contributing to CTI projects and service enhancements. This position requires strong technical troubleshooting skills and effective collaboration with global teams to ensure timely incident resolution and continuous service improvement.
Entdecken Sie mit MSC Cruises faszinierende Reiseziele in der Karibik, im Mittelmeer und auf den Kanarischen Inseln. Buchen Sie jetzt Ihre Kreuzfahrt!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSC Cruises.