IT Field Services Manager
Lurie Children(4 months ago)
About this role
Manager of the IT Field Services team at Ann & Robert H. Lurie Children’s Hospital of Chicago responsible for oversight of daily operations for end-user devices and the teams that support endpoints. The role ensures adherence to industry standards and best practices while partnering across Information Management and with external vendors to maintain service quality.
Required Skills
- Device Support
- Service Delivery
- SLA Management
- Customer Service
- Staff Management
- Budgeting
- ITIL
- Escalation Management
- Project Management
- Metrics Reporting
+1 more
Qualifications
- Bachelor's Degree
- ITIL
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