IT Field Services Manager

Dun & Bradstreet(1 month ago)

Baltimore, MDOnsiteFull TimeManager$80,000 - $95,000Information Technology

About this role

MileOne is hiring an IT Field Service Manager to lead and oversee a team of field service technicians supporting the company’s operations. The role focuses on ensuring high-quality, timely hardware and IT support across locations, managing schedules and ticket dispatch, and maintaining customer and vendor relationships. The position requires travel to remote offices as needed and involvement in process improvement and performance management.

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Required Skills

Team Leadership
Scheduling
Dispatching
Customer Service
Ticketing Systems
Troubleshooting
Inventory Management
Performance Metrics
Windows Networking
Mobile Management

+2 more

Qualifications

Bachelor of Business Administration
Bachelor of Science in IT
Certification in IT Service Management

About Dun & Bradstreet

dnb.com

Dun & Bradstreet provides commercial data, analytics, and insights that help organizations meet sales and marketing goals, manage global supply chains, and mitigate credit risk. Backed by nearly two centuries of business data, D&B offers authoritative company intelligence, standardized firmographics, risk scores, and identifiers to support customer acquisition, supplier management, and compliance. Their platforms and APIs deliver global coverage and analytics to power finance, procurement, and go-to-market decision-making. Businesses rely on D&B for scalable, data-driven solutions that improve operational and strategic performance.

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