KJ Technology
The IT Field Support Technician II will respond to Level 2 service desk requests and perform proactive onsite and remote support for client sites across New York City. The role involves troubleshooting, documentation, and collaboration with senior engineers while leveraging AI tools to improve service delivery. Candidates need at least three years of relevant experience, strong communication skills, and a willingness to work within documented processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for KJ Technology.
20% above the average for this role