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westbourne it global services
The IT Greeter / Technical Triage Specialist serves as the first point of contact for employees seeking onsite IT assistance, performing initial technical assessments and accurately routing support requests to the appropriate technical teams. This role requires a strong understanding of IT systems, hardware, and software to troubleshoot basic issues and ensure a seamless employee support experience. The specialist is responsible for managing the IT support environment, maintaining clear communication with users, and adhering to service-level agreements.
Westbourne IT is a technology and scientific support solutions provider serving businesses, laboratories, and pharmaceutical manufacturing facilities. They combine IT expertise with scientific know-how to deliver elite technical support, enabling reliable infrastructure, data management, and regulatory compliance. With a unique blend of technology and scientific expertise, Westbourne IT helps clients optimize operations and transform their digital and scientific workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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westbourne it global services didn’t post a salary, so this is our estimate from similar listings.