Ocean Tide
Ocean Tide is looking for a Level 1 IT Helpdesk Engineer to provide first‑line remote technical support to US‑based enterprise customers. The role involves handling tickets via the NinjaOne platform, troubleshooting Windows, Microsoft 365, and peripheral issues, and escalating complex problems to Level 2 while maintaining clear documentation and communication.
Achieve your financial goal Scroll to Discover More Mortgage ✓ Residential & Commercial ✓ UK and non-UK residence ✓ Buy to let mortgages ✓ Private Clients Protection ✓ Income protection ✓ Landlord insurance ✓ Content insurance ✓ Private medical insurance Financial Planning ✓ Financial advice ✓ Personal Pension ✓ Investment management ✓ Later life planning […]
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ocean Tide.
Ocean Tide didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role