hrfh.com
NetTech International is seeking an experienced IT Help Desk Manager to lead the day-to-day performance of the service desk and manage a team of help desk professionals. This role focuses on maintaining organized ticket flow, coaching employees, handling escalations, and ensuring excellent client experience through consistent operating discipline. The manager will oversee service desk operations, performance metrics, and team development within a fast-paced, client-facing environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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hrfh.com didn’t post a salary, so this is our estimate from similar listings.